Question A1. I keep getting a weird error message when I try to log in. It says something about an "Empty Result Set." What is that and how can I get rid of it? Answer A1.

Question A2. I cannot get logged into Blackboard. When I try I get an error message that states I don't have the right credentials. How do I fix that? Answer A2.

Question A3. It seems like I have to log onto Blackboard two times. The first time I get an error message and the second time it seems to work. Why is this happening? Answer A3.

Question A4. When I log on I get some strange message about "challenge token null" and then I have to log on a second time. What's going on? Answer A4.

Question A5. When I log on I get a message about an error in the authentication module. How can I fix this? Answer A5.