| Question A3. It seems like I have to
log onto Blackboard two times. The first time I get an error
message and the second time it seems to work. Why is this
happening? Answer. This probably has to
do with a default security setting in Internet Explorer
(since it's a default you would likely see this problem on
several different computers). To fix it, click on Tools ->
Internet Options -> Security Tab -> Custom Level Button.
Near the bottom of the list of customization options, you'll
find those for "User Authentication." Select "Anonymous
Logon" for your authentication method and click "OK."
What is happening is that Internet Explorer is attempting
to log into the site automatically using Windows logon
information (even if you enter your userID and Password) and
that is fouling up the works. |