 Question
A1. I keep getting a weird error message when I try
to log in. It says something about an "Empty Result Set."
What is that and how can I get rid of it?Answer.
This error is caused when Blackboard cannot set a cookie on
your computer. Some people do not permit cookies on their
computer, but Blackboard needs to set what's called a
"Session" cookie in order to work. You will not be able to
log onto the system until you permit Blackboard to set that
cookie.
The good news is that this is not a permanent cookie on
your computer's hard drive and it will not hurt anything on
your system. A Session cookie is only stored in memory and
as soon as you close your browser it will go away.
To permit cookies in Internet Explorer, look in Tools ->
Internet Options -> Privacy Tab. The privacy must be set to
"Medium" or lower in order for Blackboard to work. |
